The job title

Technical Administrator / Assistant (Food Manufacturing)

Contract Type
Full time
Competitive hourly rate
Job Type
Full time
Start Date
Oct 8 2020 12:00AM

Location: Blackpool Bakery, Lancashire


Salary: Competitive hourly rate


Contract: Permanent role working full time hours


So, who Are Burton’s Biscuits?

We are the home of Jammie Dodgers, Paterson Shortbread, Maryland Cookies and Wagon Wheels to name just a few! We are incredibly lucky to work in the world of making delicious biscuits!


‘We are a more successful and fun place to work when people feel free to be themselves’


At Burton’s we believe in the power of being authentic and being able to ‘Be Yourself’.

Understanding our customers is crucial to our success, so having a workforce that reflects the diversity of our customers is vital.


As a business we are committed to the continuous improvement of diversity and equality in the workplace and we welcome talented individuals from all backgrounds who share our Pride and Passion for Baking Great Biscuits and snacks.


Along with having amazing brands, we have secured long term agreements to allow us to manufacture a number of sweet & savoury snacks across Mars, Cathedral City & Marmite branded products. We also have several key strategic partnerships within the Retailer Private Label sector and our proud of the amazing biscuits we bake for our customers and consumers.


Burton’s Biscuits are owned by a Private Equity Owned business Ontario Teachers' Pension Plan (OTPP or Teachers for short) and form part of their c.$200 B Net Assets portfolio.   Working in partnership with Teachers, has allowed Burtons Biscuits to become a forward thinking and progressive business.


In order to ensure we can continue to make fantastic biscuits, and to help us on this amazing journey, we are proud to announce that in 2019 we completed the acquisition of a premium sweet and savoury biscuit manufacturer Thomas Fudge’s, also in 2019 we acquired Scottish bakers Paterson Arran. This increases our baking capabilities across a number of new sweet and savoury categories.


As a result, we now have 6 bakery sites across the UK, located in Blackpool, Livingston, Edinburgh, Dorset, Isle of Arran and Llantarnam, with our head office in St Albans.   In total we employ circa 2,000 people around across our locations.


We don’t want to bore you with just a Job description about the role we want to tell you what it’s really like to work for us?


So let’s start with ….…


Why join us as a Technical Assistant?

You role will be to provide office administrative support to the Technical Team, in an extremely busy and fast paced function. Hygiene, Food Quality and H&S is at the forefront of everything we look to do, from making sure every biscuit we bake is of the highest quality, through to ensuring that day to day safety and hygiene standards are achieved best standards possible.


In order to maintain the best standards, there is a lot of ‘paperwork’ that needs to be checked, scanned, saved and inputted into various files and systems.  


Some of your main task will cover:

- Technical administrative support to ensure timely issuing of accurate KPI’s

- Assist in ensuring up to date and accurate records of complaints, ensuring that they are distributed and returned to complaint handling company.

- Preparation of Technical Review data as required for technical meetings and site reviews

- Creation, amendments and control of process documentation, Quality Attribute Sheets (QAS), procedure and technical Standard Operation Procedure documentation, 

- Maintenance and distribution of product recipes to Operation and finance departments as required

- Bind factory record books as required

- Health Declarations – ensure signatures are obtained, check for any non-standard answers, escalate non-compliance where identified and file securely

- Ensuring factory line product specifications are amended and kept up to date as necessary

- Assist the QA Team to log and dispatch customer samples as required

- Support the Technical Team with meetings, administration, hospitality arrangements

- Provide technical with support during site audits and visits


What are the key ingredients needed for the role?

You will need to demonstrate previous experience working in a food manufacturing environment and are familiar with food safety standards and process i.e Machine Operator, Process Operator etc.


OR demonstrate that you worked in a very fast paced administration role, where record keeping is of the upmost important.


You must the comfortable to get up to speed with various systems quickly, strong attention to detail and be able to use MS Office i.e. Word & Excel.


This is a very busy role, but where some tasks can become repetitive, so you need to be enthusiastic and reliable. Pro activeness will be encourage, as this is a role where you can look to recommend improvements to managing large amounts of ‘paperwork’. After 6 months for the right candidate this role can offer some development and progression once you have become familiar with the current processes.


As you will be communicating with lots of different departments, good written and verbal communication skills are essential. You will need to be able to prioritise skills and be comfortable working both individually and part of a team


If you are looking for a new challenge in a fun, fast paced and progressive business then we have the opportunity for you!! 



If you are ready to begin a career with real bite we would love to hear from you so apply now by clicking the link below.