The job title

Shift Operations Manager

Contract Type
Full time
Edinburgh, Scotland
Job Type
Full time
Start Date
Jan 16 2023 12:00AM

Who Are Burtons Biscuits?

We are the home of Jammie Dodgers, Paterson Shortbread, Maryland Cookies and Wagon Wheels to name just a few! We are incredibly lucky to work in the world of making delicious biscuits!


‘We are a more successful and fun place to work when people feel free to be themselves’.


At Burton’s we believe in the power of being authentic, being entrepreneurial and being supportive to each other to meet our common goals…oh and did we mention having fun?!


Understanding our customers is crucial to our success, so having a workforce that reflects the diversity of our customers is vital.


As a business we are committed to the continuous improvement of diversity and equality in the workplace and we welcome talented individuals from all backgrounds who share our Pride and Passion for Baking Great Biscuits and snacks.


Along with having amazing brands, we have secured long term agreements to allow us to manufacture a number of sweet & savoury snacks across Mars, Cathedral City & Marmite branded products. We also have several key strategic partnerships within the Retailer Private Label sector and our proud of the amazing biscuits we bake for our customers and consumers.


Within our Burton’s group, we have 6 bakery sites across the UK, located in Blackpool, Livingston, Edinburgh, Dorset, Isle of Arran and Llantarnam, with our head office in St Albans.   In total we employ circa 2,100 people around across our locations.


Burton’s Biscuits is owned by Ferrero and we are proud to be part of such a fantastic and successful business.  The Ferrero Group operates in more than 50 Countries and their products are sold in over 170 Countries.  We are delighted to be part of the Ferrero group which represents over 37,000 employees across the world and has a consolidated turnover of €12.3 billion (2020).


What are we all about?

Here at Burton’s Biscuit we pride ourselves on being an employer of choice. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope and pace of change. Our culture is the foundation of our business. We are fast paced, agile and fun.


What does your typical day look like?  

You will be responsible for delivery of the production plan over a 12 month period,  supporting and driving improvement plans, CI initiatives, budget and resources to support the overall Edinburgh site improvement strategy  and in particular performance of lines within area.  

 Other key actions will be but not limited to:

  • Work with and  develop our safety systems to improve the safety & wellbeing of our employees
  • Lead the operations team to continuously improve plant output whilst meeting the requirements of a complex, high volume production site.
  • Delivery of financial budget aligned with the delivery of KPI’s (waste, TOS (i.e.overpack/giveaway), efficiency, machine uptime, planned tonnage).
  • Work in partnership with site functions, particularly engineering and technical, to deliver annual targets. 
  • Develop the operations function to achieve best practice
  • Support embedding site principles as part of the Edinburgh Improvement Strategy within area.
  • Ensure we meet all legislative and compliance activity as required
  • Demonstrate role model and winning behaviours to support site culture
  • Support, motivate, develop and coach the team in order to recognise and reward performance and drive robust succession planning

What are the key ingredients needed for the role? 

  • Proven experience in a leadership role, ideally in an FMCG environment , where driving change management and improvement strategies formed  part of the role.
  • Use of and exposure to continuous improvement tools and techniques (Lean, 5S, root cause analysis, centrelining) 
  • Proven track record of developing high performing teams
  • Experience of working in a unionised environment desirable
  • Ability to think strategically to enhance site/cultural performance and behaviors